Vendor Payment Requests
The Vendor Payment Requests feature enables site managers and project managers to submit payment requests for vendors through a structured approval process. This provides a formal mechanism for field teams to communicate payment needs to the central finance team, ensuring that all vendor payments are properly authorized before being processed through the Accounts Payable module.
Access Payment Requests from Finance > Payment Requests. Site and project managers can create requests, while finance approvers can view and process them from the same screen.
Payment Request Approval Workflow
Purpose and Use Cases
In construction operations, site teams often need to request payments for vendors, subcontractors, and service providers. The Payment Request feature bridges the gap between field operations and the central finance department by providing:
- Formal request mechanism — Site managers can formally document the need for a vendor payment with supporting details and justification
- Authorization trail — Every payment request goes through an approval hierarchy, creating a clear audit trail of who requested and who approved each payment
- Cash flow visibility — Finance teams can see upcoming payment obligations from all sites and plan cash flow accordingly
- Prioritization — Multiple payment requests can be reviewed and prioritized based on urgency, amount, and project criticality
Creating a Payment Request
To submit a new vendor payment request:
- Navigate to Finance > Payment Requests
- Click New Payment Request
- Fill in the required fields as described in the table below
- Attach any supporting documents (vendor invoice, delivery confirmation, work completion certificate)
- Click Submit to route the request into the approval workflow
Payment Request Fields
| Field | Description | Required |
|---|---|---|
| Vendor | The vendor or subcontractor to whom the payment is to be made | Yes |
| Job / Project | The project or job against which the payment is being requested | Yes |
| Requested Amount | The payment amount being requested | Yes |
| Payment Purpose | Description of why the payment is needed (e.g., material delivery, milestone completion) | Yes |
| Priority | The urgency level of the payment request (Normal, High, Urgent) | Yes |
| Reference Document | Link to the related PO, WO, or bill against which payment is being requested | No |
| Requested By | Automatically populated with the name of the user creating the request | Auto |
| Request Date | The date on which the payment request is created | Auto |
| Attachments | Supporting documents such as vendor invoices, delivery challans, or work certificates | Recommended |
Approval Process
Payment requests follow a structured approval workflow that ensures proper authorization at each level before the payment is processed.
- Submission — The site or project manager creates and submits the payment request
- Review — The request is routed to the designated approver(s) based on the configured approval hierarchy (typically the project head or regional manager)
- Approval / Rejection — The approver reviews the request details and supporting documents, then approves or rejects with comments
- Finance Processing — Upon approval, the request is forwarded to the finance team for payment processing through the Accounts Payable module
- Payment Execution — The finance team processes the actual payment through the appropriate voucher type (Bank Payment or Cash Payment)
Request Status Lifecycle
| Status | Description | Action Required |
|---|---|---|
| Draft | Request created but not yet submitted | Requester to complete and submit |
| Submitted | Request submitted and awaiting approval | Approver to review |
| Approved | Request approved; awaiting payment processing | Finance team to process payment |
| Rejected | Request rejected with comments | Requester to review comments and resubmit if needed |
| Processed | Payment has been executed by the finance team | None — request is complete |
Always attach supporting documents (vendor invoices, delivery receipts, work completion certificates) to your payment requests. This speeds up the approval process and reduces the likelihood of requests being sent back for additional information.
Integration with Payables
Once a payment request is approved, it feeds into the Accounts Payable module for actual payment processing. The finance team can:
- View all approved payment requests in a consolidated queue
- Match requests against registered bills in the Payables module
- Process payments through Bank Payment or Cash Payment vouchers
- Upload payments to Razorpay-X for automated payout processing (if configured)
A payment request is a request for payment authorization, not a bill registration. The actual vendor bill must still be registered in the Accounts Payable module against the appropriate PO, Capital PO, or WO. The payment request serves as the authorization layer that allows site teams to initiate the payment process.
Best Practices
- Submit early — Submit payment requests well in advance of vendor payment deadlines to allow adequate time for approval and processing
- Provide complete information — Include all relevant details and supporting documents to minimize approval delays
- Link to source documents — Reference the related PO or WO number to help the finance team quickly locate the corresponding bill
- Use priority appropriately — Reserve the "Urgent" priority for genuinely time-sensitive payments to maintain the effectiveness of prioritization
- Monitor request status — Check the status of submitted requests regularly and respond promptly to any rejection comments